Welcome to our new customers! We are pleased to now be a 10,000-home organisation, having taken on the management of all Somerset Council’s homes.

Our Independence and Wellbeing Service helps you live safely and independently in your own home, with reassurance and support available when you need it.

We offer sheltered housing for people aged 55 and over, with self-contained homes, communal spaces and opportunities to be part of a friendly community.

How we can help

Our team can help you settle into your home, maintain your tenancy and access advice or practical guidance. We’ll work with you to understand what support is right for you through a needs assessment and tenancy sustainment plan, which will be reviewed during your tenancy.

Sheltered homes include Lifeline equipment, such as pendant alarms, for extra peace of mind. Aids and adaptations can also be fitted where needed to support your day-to-day living.

Some schemes have shared spaces where you can meet neighbours, take part in activities and enjoy companionship.

The Independence and Wellbeing Service does not provide domiciliary or nursing care. If you or someone you care for needs more support, our Independence and Wellbeing Plus Service may be more suitable.

Who can apply

To be eligible, you must be aged 55 or over and have a qualifying housing-related support need. If you are aged 55 to 65, you must also receive Disability Living Allowance or Personal Independence Payment.

Meet the team

North (Bridgwater, Burnham-on-Sea and surrounding towns and villages)

How Independence Should Be Logo
A photo of Seabrook House
Churchlands Green
Photo of Maria
Maria
Kate
Kate

Burnham-on-Sea, Highbridge, Berrow, Brean, Cheddar, Axbridge, North Sedgemoor Villages, Hamp, Woolavington, Puriton, Parrett Villages, North Petherton and South Bridgwater villages

Headshot of ILS Officer, Sue
Sue

Burnham-on-Sea, Highbridge, Berrow, Brean, Cheddar, Axbridge,and North Sedgemoor Villages

Picture of Independent Living Advisor, Peta
Peta

Bridgwater Central and West Bridgwater villages

Adrianna

Hamp, Woolavington, Puriton, Parrett Villages, North Petherton, South Bridgwater villages, Sydenham, The Levels, Polden villages

Photo of Geoff
Geoff

Handyperson

South (Taunton, Wellington and surrounding towns and villages)

A photo of Kate, Supported Housing and Extra Care Housing Lead
Kate
A photo of Dawn, Case Manager Supported Housing
Dawn

Taunton (Calway Road, Greenlands, Harnell Close, Trinity Road, Tauntfield Close, South Road, Robin Close)

A photo of Fay, Case Manager ECH and Supported Housing
Fay

Wellington (Bovet Street, George Street)

A grey silhouette of a person's head and shoulders
Duty Officer – Vacancy

Taunton (Wellesley Street, Grange Walk, Enmore Road, Cheddon Road)

A photo of Tarsha, Case Manager Supported Housing
Tarsha

Taunton (Moorland Place, Moorland Close, Crossways, Newton Road, Normandy Drive, Willie Gill Court, Charter Walk, Monmouth Road, Charter Walk, Milton Close)

A grey silhouette of a person's head and shoulders
Duty Officer – Vacancy

Taunton (Hope Corner Lane, Quantock Road, Triscombe Road, Broomfield House, Churchill Way, Middleway, Dowell Close, Roland Road, Henderson Close, Chapman Court)

A photo of Shell, Case Manager Supported Housing
Shell

Taunton (Sycamore Walk, Seabrook House, Coleridge Crescent, Manor Drive), Ruishton (Dinhams), Bishops Lydeard (Darby Way), Stoke St Gregory (Polkes Field), Kingston St Mary (Leaches Field)

A photo of Kath, Case Manager Supported Housing
Kath

Milverton (Creedwell Orchard), Milverton (Creedwell Orchard) and Wellington (Bulford, Squirrel Court)

A photo of Debby, Case Manager Supported Housing
Debby

Monkton Heathfield (Elms Estate, Heathfield Drive, Richards Crescent) and Taunton (Fletcher Close, Lyngford Place, Lyngford Road, Treborough, Warwick Road, Slapes Close)