Your Neighbourhood Team
Find out who your officers are across your patch
We have four neighbourhood teams across the district, managed by a team leader responsible for a group of housing officers and other support. These officers work together to support the tenancies, neighbourhoods, and lettings in each area.
There are two housing officers per patch. There is also help available for customers from the Independent Living Service, from the income team who deal with rent paying, and a dedicated surveyor looking after the condition of properties in each patch.
Team leaders have responsibility for a service area, whether this is dealing with antisocial behaviour, community enabling or letting our homes.
We aim to ensure we get to know our customers on a face-to-face basis and ensure Homes in Somerset continues to have that personal touch.
Burnham and Highbridge, Berrow and Brean, Cheddar and Axbridge, North Sedgemoor Villages

Kev
Housing Officer

Holly
Housing Officer (Allocations Focus)

Steve
Surveyor

Sue
Independent Living Advisor

Louise
Income Officer

Income Officer

Building & Safety Complaince Officer

Independent Living Advisor
Hamp, Woolavington and Puriton, Parrett Villages, North Petherton, South Bridgwater villages

Holly
Housing Officer (Allocations Focus)

Tom Housing Officer

Allan
Surveyor

Kate
Independent Living Advisor

Amy
Housing Related Support Officer (Extra Care)

Marnie
Income Officer

Ella
Compliance and Building Safety Officer
Sydenham, The Levels, Polden villages, La Ciotat House, Bigwood and Staples

Laura D
Housing Officer

Sophia
Housing Officer

Dan
Surveyor

Ester
Income Officer

Rachael K
Income Administration Officer

Amanda
Compliance & Building Safety Officer
Bridgwater Central and West Bridgwater villages

Sian
Housing Officer

Sophia
Housing Officer

Steve
Response & Voids Surveyor

Lucy
Housing Related Support Officer

Lynne
Income Officer

Alison
Income Officer

John
Compliance and Building Safety Officer
Do you need some extra support?

Jo
Antisocial Behaviour Officer (Patch A and B)

Holleigh
Antisocial Behaviour Officer (Patch C and D)

Geoff
Independent Living Handyperson

Nicola
Tenancy Sustainment Officer (Patch A and B)

Holly
Tenancy Sustainment Officer (Patch C and D)

Elaine
Customer Liaison Officer (La Ciotat House)
For more information or to discuss concerns, don’t hesitate to contact your Housing Officer at 0800 585 360.
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