Complaint Resolution Specialist – FTC – 12 months
Are you passionate about delivering fair, transparent and customer-focused complaint resolution? We’re looking for a Complaint Resolution Specialist to lead on Stage 2 complaints and Housing Ombudsman investigations, helping us identify learning, improve services and make a real difference for our customers. This is an excellent opportunity for someone with strong investigation, communication and problem-solving skills to join Homes in Somerset at an exciting time.
- Location
-
Hybrid – home & office based
Somerset
Bridgwater House, King Square, Bridgwater, United Kingdom - Salary
- £37,280 – £39,862 depending on experience
- Closes at
- 27/07/2026
- Contract Type
- Full Time, Fixed Term Contract – 12 Months
- Job Type
- Customer Service, Complaint Handling, Housing experience
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