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04 Feb 2026
Latest Tenant Satisfaction Measures Published
Our latest Tenant Satisfaction Measures (TSMs) are now available to view. We’re constantly monitoring ourselves as it’s important to check how we’re doing against specific […]
Homes in Somerset has joined the Stop Social Housing Stigma campaign to support customers in light of research which shows that just under half of social housing tenants feel stigmatised.
The Stop Social Housing Stigma campaign is a tenant-led initiative, but with a strong emphasis that we all need to work together to break the stigma.
Across the country one in three social housing tenants say they feel embarrassed to live in social housing.
We support the campaign by sharing research, resources, and listening to our customers.
Laura Briggs, Communications Officer, said: “Anything we can do to break down barriers for our customers is a top focus for us at Homes in Somerset, and we applaud this campaign which aims to stop the stigma around being a customer of social housing. As members of the campaign we can learn more about the challenges that face our customers, and work together with them to overcome issues.”
The campaign relies on customers’ input, and you can become a tenant members of the campaign by visiting stopsocialhousingstigma.org/become-a-member/