Welcome to our new customers! We are pleased to now be a 10,000-home organisation, having taken on the management of all Somerset Council’s homes.

You can stay up-to-date with news and events in your community on our website, and by following us on Facebook and Twitter.

We would also like to hear your stories and details of forthcoming events in your community. You can get in touch with the Communications Team by emailing communications@homesinsomerset.org, via a private message on Facebook or calling our Customer Services Team on 0800 585 360.

16 Nov 2023

Ahead of the curve with Customer Service

Staff from HiS attended a course on “How to Effectively Manage Housing Complaints” on Tuesday in London.  It was hosted by leaders in the field: […]

24 Oct 2023

Dog Holly pictured in front of Burnham lighthouse tower

Winners announced in our Photography Competition

We are delighted to announce the winners of our Our Life with Animals Competition! We were blown away this year by the quality of entries, […]

03 Oct 2023

Picture of two people shaking hands over a office desk.

National Customer Service Week: Service with Respect

Our customers are the forefront of all we do, and as such we treat everyone with respect. Conversely, we also expect the same respect, to […]

03 Oct 2023

Women on her phone

National Customer Service Week: The Future of AI

While AI has the potential to revolutionise the way we interact with customers, challenges arise when deployed as an alternative to human skills. Here at […]

28 Sep 2023

The Sydenham Garages site in the early days of development

Opening ceremony planned for Sydenham Garages project

The opening ceremony for the Homes in Somerset Sydenham Garages project is being held next month. The project looked to identify garages that were being […]

27 Sep 2023

Garden competition winners

Every year our Garden Competition is so well subscribed, thanks to our lovely customers taking so much pride in their open spaces. We want to […]

26 Sep 2023

Homeswapper Somerset Logo

Have your say on standards for social housing

The Regulator of Social Housing has launched a consultation on the new consumer standards for social housing tenants Customers can respond directly if they wish […]